Cancellation Policy
Last updated: 30th July 2026
This policy applies to purchases made through quietart.com. In this policy, “Quiet Art Movement Private Limited” is referred to as “Quiet Art”, “QAM”, “we”, “us” or “our”. Nothing in this policy limits any right or remedy that cannot be excluded under applicable law.
Cancelling an order
Because each artwork offered on quietart.com is either an original, one-of-a-kind piece or a limited-edition artwork available in a fixed number of editions, we do not accept buyer-requested cancellations for change of mind after an order has been accepted by us, except where required by applicable law. Orders placed for customised, commissioned, personalised or made-to-order artworks are non-cancellable once accepted.
This restriction does not apply where we cannot fulfil the order or where the artwork is damaged, defective, incorrect, materially different from its description, or otherwise qualifies for a remedy under applicable law or this policy.
Please review the artwork description, dimensions, medium, condition information, framing details, photographs, price and delivery information carefully before ordering. Questions may be sent to connect@quietart.com before purchase. Minor variations in colour caused by screen settings are not, by themselves, a material discrepancy; this does not excuse an inaccurate image or a material difference in the artwork.
Order acceptance and cancellation by QAM
Placing an order constitutes an offer to purchase. An automated acknowledgement does not mean that the order has been accepted. The purchase contract is formed when we confirm by email that the artwork is available and the order has been accepted.
We may decline or cancel an order before dispatch if the artwork is unavailable, is found to be damaged during inspection, cannot lawfully or safely be shipped, a material pricing or description error occurred, payment cannot be verified, or we reasonably suspect fraud or an unauthorised transaction.
If we cancel an order after receiving payment, we will refund the full amount paid for that order, including shipping charges collected by us, to the original payment method. We will initiate the refund within 7–10 business days after cancellation. Your bank or payment provider may require additional processing time.
Order changes
Requests to change the shipping address, recipient details or delivery instructions may be considered only before the artwork is handed to the carrier. Please contact us promptly at connect@quietart.com. A requested change is effective only when confirmed by us in writing. We cannot guarantee a change after packing or carrier documentation has begun. Additional packing, routing or shipping charges, and any revised delivery estimate, will be communicated for your approval. QAM reserves the right to refuse any requested change where it may affect order fulfilment, delivery timelines, customs documentation, payment verification or fraud prevention measures.