Privacy Policy
Quiet Art Movement Private Limited, a company incorporated under the provisions of the Companies Act, 2013, having its registered office at [Mustatil No. 52, Killa No. 20 Min and 21 Min, Village Dera Mandi, Mehrauli, South West Delhi - 110074] (“Company”, “Quiet Art”, “we”, “our” or “us”), owns, operates and manages the website www.quietart.com (the “Website”), through which it showcases, promotes and facilitates the sale of artworks, promotes artists, enables users to submit enquiries and artist applications, and provides other related services.
This Privacy Policy (“Privacy Policy”), together with the Terms of Use, governs your access to and use of the Website and describes our practices regarding the collection, use, storage, processing, disclosure and protection of your personal information.
By accessing, browsing, registering on, purchasing from or otherwise using the Website, you acknowledge that you have read, understood and agreed to be bound by this Privacy Policy and consent to the collection, use, storage, disclosure and processing of your personal information in the manner described herein.
The Company reserves the right to amend or update this Privacy Policy from time to time in accordance with applicable law.
1. Information We Collect
We may collect information from you whenever you visit, access, browse, register on or otherwise interact with the Website. The information collected by us may include information voluntarily provided by you as well as information automatically collected through your interaction with the Website.
The information collected by us may include, without limitation, the following:
- Personal Information: Name, email address, phone number, billing and shipping address, company name (where applicable), information submitted through contact forms, artist application details and portfolio information, communication preferences, and any other information voluntarily provided by you using the Website.
- Transaction Information: Where you purchase artworks or other products through the Website, we may collect information relating to your order, including order details, delivery information and payment status. Payment card information is processed by authorised third-party payment service providers. The Company does not store your complete payment card information.
- Usage Data: IP address, browser type, device information, operating systems, pages visited, date and time of access, referral URLs and website usage patterns.
- Cookies & Tracking Technologies: We may use cookies, web beacons, pixels and similar technologies to recognise your browser, improve Website functionality, remember your preferences, analyse Website traffic and enhance your overall browsing experience.
You represent and warrant that all information provided by you is true, complete, accurate and up to date. You shall be solely responsible for ensuring that any information submitted to the Company remains accurate and current.
2. Use of Information
We may collect, use and process your personal information for the following purposes:
- to process and fulfil purchases made through the Website, including facilitating payment, shipment and delivery of artworks and other products;
- to respond to your enquiries and provide customer support;
- to review and manage artist applications, collaborations and other submissions;
- to communicate with you regarding your orders, exhibitions, events, collections, updates and promotional communications, where permitted under applicable law or with your consent;
- to improve, maintain and enhance the functionality, performance and security of the Website;
- to conduct internal administrative, analytical and research activities for improving our products, services and user experience;
- to detect, investigate and prevent fraudulent, unauthorised or unlawful activities on the Website;
- to enforce our Terms of Use and other applicable policies; and
- to comply with applicable legal, regulatory or governmental requirements.
3. Disclosure of Information Collected
We do not sell, rent or trade your personal information to third parties. However, we may disclose your personal information to trusted third-party service providers who assist us in operating the Website and providing our services, including payment gateway providers, shipping and logistics partners, hosting and cloud service providers, information technology support providers, analytics providers, marketing and communication service providers and professional advisers. We shall endeavour to ensure that such third-party service providers are subject to appropriate confidentiality obligations and process your personal information only for the purposes for which it has been disclosed.
We may also disclose your personal information where such disclosure is required to comply with any applicable law, regulation, legal process or request from any governmental, regulatory or judicial authority, or where such disclosure is necessary to protect our rights, property or interests, or those of our users or any other person, or to detect, prevent or investigate fraud, security incidents or other unlawful activities.
In the event of any merger, acquisition, restructuring, reorganisation, sale of assets or other corporate transaction involving the Company, your personal information may be transferred to the relevant successor entity, subject to such entity continuing to process your personal information in accordance with this Privacy Policy and applicable law.
4. Cookies
The Website uses cookies and similar technologies to recognise your browser, remember your preferences, improve Website functionality and enhance your overall browsing experience. Cookies may also be used to collect information such as your IP address, browser type, device information and browsing activity for analytical and security purposes. You may choose to disable cookies through your browser settings; however, doing so may impair or restrict the availability or functionality of certain features of the Website.
5. Data Security
We implement reasonable administrative, technical and organisational measures to safeguard your personal information against unauthorised access, use, disclosure, alteration or destruction. Your personal information is stored on secure systems and is accessible only to authorised personnel who require such access for legitimate business purposes. While we endeavour to protect your personal information using appropriate security safeguards, you acknowledge that no method of transmission over the internet or electronic storage is completely secure. Accordingly, the Company cannot guarantee the absolute security of your personal information and shall not be liable for any unauthorised access, disclosure or loss arising from circumstances beyond its reasonable control.
6. Your Rights
Subject to applicable law, you may have the right to access, update or correct your personal information, request the deletion of your personal information, withdraw your consent where the processing of your personal information is based on consent, opt out of receiving marketing communications, or exercise any other rights available under applicable data protection laws. You may exercise any such rights by contacting us using the details provided in this Privacy Policy. The exercise of such rights shall be subject to applicable law. We shall endeavour to respond to your request within a reasonable period and in accordance with applicable law.
7. Third-Party Links
The Website may contain links to third-party websites that are not owned or controlled by the Company. Such third-party websites operate independently and are governed by their own privacy policies and terms of use. The Company does not endorse and shall not be responsible for the privacy practices, content, security or availability of any such third-party websites. Users are encouraged to review the applicable privacy policies of such third-party websites before providing any personal information.
8. Changes to This Policy
We reserve the right to amend or update this Privacy Policy at any time. Any revised version of this Privacy Policy shall be published on the Website. We encourage you to review this Privacy Policy periodically to understand how your personal information is collected, used and protected. Your continued use of the Website following the publication of any revised Privacy Policy shall constitute your acceptance of such changes.
9. Retention of Information
We will retain your information and other data for the period necessary to fulfil the purposes outlined in this Privacy Policy to provide our services, or for such longer period as may be required or permitted under applicable law.
10. Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy or the processing of your personal information, you may contact us at:
The Company shall endeavour to respond to all privacy-related queries and requests within a reasonable period in accordance with applicable law.
11. Governing Law
The terms of this Privacy Policy shall be governed by and construed in accordance with the laws of India. Any dispute arising out of or in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the competent courts at New Delhi, Delhi, India.
12. Severability
Whenever possible, each provision of this Privacy Policy shall be interpreted in a manner so as to be valid and enforceable under applicable law. However, if any provision of this Privacy Policy is held to be invalid, illegal or unenforceable, such provision shall be ineffective only to the extent of such invalidity, illegality or unenforceability, without affecting the validity or enforceability of the remaining provisions of this Privacy Policy.